How to change your security settings on PSN

Learn how to change account details such as your sign-in ID, password, security question and mobile number.

Sharing your PlayStation™Network (PSN) details can compromise your account security. Always ensure that your password and account details are kept secret and safe.

How to change your PSN security settings online

When you change your security settings, the new settings are saved to your account and apply to all devices and consoles.

  1. Sign in to Account Management and select Security.
  2. Click Edit next to the security setting you'd like to change.
  3. Follow the on-screen instructions to complete the change.
    You may need to re-enter your password.

If you can't sign in to your account, please visit the guide below.

Troubleshoot sign-in issues
  1. Go to Settings > Users and Accounts.
  2. Select Account > Security.
  3. Select the security setting you'd like to change.
  4. Follow the on-screen instructions to change the setting.
    You may need to sign in again.

If you can't sign in to your account, please visit the guide below.

Troubleshoot sign-in issues
  1. Go to Settings > Account Management.
  2. Select Account Information > Security.
    You may need to sign in again.
  3. Select the security setting you'd like to change.
  4. Follow the on-screen instructions to change the setting.

If you can't sign in to your account, please visit the guide below.

Troubleshoot sign-in issues

What are the security settings on PSN?

You can configure the following security settings online.

  • Sign-in ID (email address)
Change your sign-in ID
  • Passkey
Set up a passkey
  • Password
Change your password
  • Security Question
  • Mobile Number
  • 2-Step Verification
Set up 2SV
  • Device Setup Password
    (Available on PlayStation®3 consoles and PlayStation®Vita systems)
Set up a Device Setup Password

Need help? 

Contact our support specialists

Contact PlayStation Support