Learn how to change account details such as sign-in ID, password, security question and mobile number.
PlayStation Support will never ask you for your password. Sharing your details can compromise the security of your account, so never tell anyone else your password.
If you lost your 2-step verification phone number or the 2SV backup codes, please visit the guide below for steps to recover your account.
Some of the common questions you may have about staying safe on PlayStation are covered below.
Contact our support specialists