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Find out where you can find the serial and model numbers on your PlayStation®VR and when you might need to use them.
It is recommended that you have these numbers to hand when contacting PlayStation Support.
The PS VR model number can be found on its original packaging, or you can check for the following:
CUH-ZVR1
CUH-ZVR2
Contact our support specialists
From 1st January 2023, we will temporarily only accept payments using your wallet, which you will only be able to fund by using PlayStation Store Gift cards. For more details, go to playstation.com/croatia-currency
PlayStation Support is currently experiencing technical challenges and we are unable to respond to you at the moment. We're doing everything we can to resume our service as quickly as possible. In the meantime, find help on the Support website.
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