Shipping information

Where does PlayStation ship to?

PlayStation ships to the United Kingdom. PlayStation cannot deliver to overseas territories and PO boxes (including military PO boxes). Please review our Delivery Restrictions and Additional Geographic Restrictions below for further information.

When can I expect to receive my order?

Generally, eligible orders are delivered within 2 business days. An attempted delivery to your nominated address on or before the delivery date meets our estimated delivery timeline.

Please check the Additional Geographical Restrictions below.

Processing and handling restrictions

Orders are processed for shipping Monday to Friday (excluding national holidays), until 15:00 GMT. Orders will not ship on Saturdays, Sundays or national holidays. Orders cannot ship to PO Boxes, BFPO Boxes, or any postcode or geographical region outside of those stated below.

Delivery Restrictions

Signature upon delivery is required for all hardware and hardware bundles. Age verification may be required in certain countries for items restricted to those aged 18+.

If there is no one available to accept your delivery, the courier will leave a calling card with details on how to contact them to rearrange another delivery. The courier company will usually attempt a second delivery before expecting you to contact them using the details they provided to make alternative delivery arrangements.

An attempted delivery to your nominated address on or before the delivery date meets our estimated delivery timeline.

Generally, most orders are delivered by 8 pm GMT from Monday to Friday. Additional restrictions may apply to addresses in select areas and certain postal addresses.

Additional Geographical Restrictions

We cannot accept orders for or deliver to the following locations:
Isle of Man, Channel Islands, Guernsey, Jersey, Anguilla, Bermuda, British Antarctic Territory, British Indian Ocean Territory, British Virgin Islands, Cayman Islands, Falkland Islands, Gibraltar, Montserrat, Pitcairn, Henderson, Ducie and Oeno Islands, Saint Helena, Ascension and Tristan da Cunha, South Georgia and the South Sandwich Islands, Sovereign Base Areas of Akrotiri and Dhekelia, and the Turks and Caicos Islands.

The following postcodes may experience longer delivery times (two to five days)
AB31-38, AB41-56, CA18-27, FK17-21, GY9, HS1-9, IM (ALL), IV (ALL), KA27-28, KW0-17, LA15-23,PA20-88, PH15-99, TR21-25, ZE (ALL)