How to manage your hardware order

Find out how to manage your hardware shipping and payment information.

You can cancel your order within 30 minutes of placing it to prevent it from being processed and shipped.

Once your order has been processed, please see the Returns and Refund guide for more information on how to cancel your order.

You can only cancel whole orders.
If your order is cancelled successfully, you won’t be charged for the order.
If you selected a credit/debit card or PayPal as your payment method, a hold on your funds is taken. This will be removed, usually within 7 days, depending on your financial institution.

Contact our support specialists

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