Find out what steps you can take to be more secure on PlayStation™Network (PSN®).
Never share your account details with anyone else. To avoid unintentionally sharing your account details when you sign in on someone else’s console, make sure to sign out at the end of the session.
Passkeys are a password replacement that provide faster, easier, and more secure sign-ins to websites and apps across your devices. For example, instead of typing out your credentials when signing in to PSN, your device quickly remembers and automatically inputs your saved details.
Prevent people who don’t know your passcode from signing in to your account on your console.
Sharing your account details compromises the security of your account. It's also a breach of our Terms of Service, so keep your information private. If someone signs in to your account, they can change your sign-in information and lock you out.
Never share account information with websites offering free virtual currency in exchange for personal information. These sites are created to gather your information and gain access to your account, payment information, and personal information.
Change your sign-in method if you've ever been on one of these sites.
Signing in to your account from internet cafes, libraries, or public PlayStation consoles poses a security threat. Only sign in on devices controlled by you or people you trust, otherwise, your information could be stolen without your knowledge.
Activate password protection for PlayStation™Store purchases to prevent someone else from making purchases without your knowledge*.
*Password at Checkout is not compatible with your account if you have passkeys set up.
If you’ve noticed suspicious activity on your account for PlayStation Network, please contact PlayStation Support as soon as possible using the link at the bottom of this page.
Contact our support specialists
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