Find out how to reset your Access™ controller and other troubleshooting steps.
If you’re having issues with your controller, try using the reset button. This reset method doesn’t affect pairing, profiles, or other controller settings.
You can reset your controller to factory default from your PS5 console. This reset method deletes any profiles assigned to the slots on your controller.
Make sure to update your PS5® console system software and your Access controller device software to the newest versions available.
If you’ve tried resetting your controller and are still having issues, please select an issue from the options below.
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