How to fix NP-102946-2

Please install the latest update file.

you may need to install the latest update data:

  1. Please connect your PlayStation®5 console to the internet and install the latest update file.
Update system software manually
  1. If an error occurs during the update, please check whether there is enough free space to download the update file. If there isn't enough space, delete unnecessary data and try the update again.
Manage storage space
  1. If the update is in progress, please wait for it to complete.

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