Please check the following for the connection status of the PlayStation® HD camera or PlayStation®Camera connected to PlayStation®5 console.
- If you are using PS Camera, you need a dedicated adapter to use it with PS5 console. Please check the connection method according to the device you have.
- Use it in a bright room as much as possible.
- Check the position by adjusting the distance to the camera or the camera's angle.
- Review the settings of the camera on your PS5 console.