Share Play is experiencing network issues. This may be caused by your network speed. 

To get the best experience from Share Play, both you and your friend will need a high-speed internet connection of at least 2Mbps. To check the connection status of your PlayStation®4 console, go to Settings > Network > Test Internet Connection

Try the following to improve your connection:

  1. If possible, try using a LAN cable to connect your PS4™ console to the network. If you are using a Wi-Fi connection, place the PS4 and the router closer together, and make sure there are no obstructions between them.
  2. Other devices on your network might be using a large amount of bandwidth. Wait until they are finished before trying again.
  3. Go to Party > Party Settings > Video Quality for Share Play and make sure to set both Resolution and Frame Rate as Standard.  You'll need a high-speed internet connection to use Share Play in High


Need help? 

Contact our support specialists