CE-34788-0

The update file cannot be used.

Please make sure that you have downloaded the correct file. Check that the folder names and file name are correct. Enter the folder names and file name using uppercase letters.

  • You can download the latest update from the PlayStation®4 system software page. Select Download update to download the file.
  • If you are trying to reinstall the system software, visit the system software page and select PS4 console reinstallation file to download the file.

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