- If you connect to the Internet via a proxy server, turn off the proxy server.
- Check the network connection on another wireless device. If other devices are experiencing connectivity issues, there may be a problem with your network. Contact your internet service provider for more information.
- Ensure that all network equipment supports 802.11b or 802.11g wireless protocols.
- If your wireless network is protected by a WEP or WPA password, check that this has been entered correctly.
- The Media Server connection may interfere with the PlayStation®3 system’s internet connection. Disable it by accessing the XMB™ Menu and choosing Settings > Network Settings > Media Server Connection > Disable before attempting to connect to PlayStation®.
- Ensure that all network equipment firmware and drivers are functioning and up to date. Visit the manufacturer’s website for instructions on how to update your router settings.
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