Learn how and when to access Safe Mode, a troubleshooting tool designed to help resolve data and display issues on PS5™ and PS4™ consoles.
Safe Mode allows you to start your PlayStation console with only the most basic functions active. The Safe Mode options are designed to help you solve issues by rebuilding the console storage database, changing the resolution of your system or "hard" resetting the system to its factory settings.
If your console has been offline for a long period, or lost connection to the Internet during a system software update, you may need to manually update the system software. A manual update can be downloaded directly to your PlayStation or to a USB drive. Please follow the guide below.
Select an option below to find out what each function does, and how it can be useful.
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