Get the latest update
An update to the system software for PlayStation®5 consoles was released on 25/11/20.
For the best PlayStation experience, always update your PS5™ console to the latest version of the system software. By updating, you can enjoy additional features, improved usability and enhanced security.
Update your PS5 console with the latest system software. You can also check out the features that are available in the update here. In addition, you can view the online user's guide in the PS5 console's Settings menu.
If your PS5 automatic download is stuck, restart the update. If that fails, download the update file below to a USB drive, and follow the guide to install the file on your PS5 console.
Reinstalling your PS5 system software will delete all of the data contained in your PS5 system storage; this process is often referred to as a "factory" or "hard" reset.
If your PS5 system software automatic download is stuck, please start again:
If you experience multiple failed downloads, please update the PS5 system software using a USB drive.
If you are having issues with your PS5 firmware update, please visit the Fix and Replace diagnostic tool for further steps and to arrange a repair.
By using or accessing the System Software, you agree to be bound by all current terms of this Agreement. To access a printable, current copy of this Agreement, go to http://doc.dl.playstation.net/doc/ps5-eula/.
Sony Interactive Entertainment, at its sole discretion, may modify the terms of this Agreement at any time, including any terms in the PS5 system documentation or manual, or http://doc.dl.playstation.net/doc/ps5-oss/index.html.
Please check back on this website from time to time for changes to this Agreement.