Network connection problem occurred.

If you cannot connect to PlayStation Network (PSN), try these steps:
  1. Check that PSN services are available.
  2. If PSN is available, test your Internet connection. Go to   Settings  > Network  > Test Internet Connection  to confirm you can connect to the Internet.
  3. Make sure your router has the most up to date firmware or software. Go to the router manufacturer's website or contact your Internet service provider for help with this.

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