PlayStation Now is an ongoing subscription with a recurring subscription fee which is charged automatically (at the then-current PlayStation Store price) at the frequency you choose at purchase until the subscription is cancelled.
If your wallet doesn't have enough funds when an automatic recurring subscription payment is due, the balance will be automatically funded from the default payment method on record to cover the subscription fee.
HOW TO CANCEL YOUR SUBSCRIPTION
You can cancel your subscription at any time so that your subscription will expire at the end of your trial period or at the end of the period for which you have already paid, as applicable. This will stop future payments of subscription fees being taken, but you won’t receive a refund for payments already made. This is in addition to purchase cancellation rights you may have under your applicable local laws – see our Cancellation Policy at http://playstation.com/store-cancellation-policy.
To cancel on your PS5, go to [Settings] > [Users and Accounts] > [Account] > [Payment and Subscriptions] > [Subscriptions].
For instructions on how to cancel via the PlayStation App, web store, PC, PS4, PS3 or PS Vita, visit the PlayStation Support page on playstation.com at http://playstation.com/cancel-subscription.
At the end of your 7-day trial period, your PlayStation Now subscription will automatically roll into a paid-for ongoing subscription with a recurring monthly subscription fee which will be taken automatically each month. If you want to prevent this, you can cancel your subscription prior to the end of the 7-day trial period. You can continue to use the benefits for the full 7 days even if you cancel before that.
You need a credit/debit card or PayPal account registered to your account for PlayStation Network to access a 7-day trial subscription.
PlayStation customers may experience PlayStation Now benefits at no extra cost by selecting the 7-day trial. Each person is eligible for one 7-day trial unless otherwise communicated.
MONTHLY PAYMENT PLAN
To purchase a recurring monthly subscription, you need a credit/debit card or PayPal account registered to your account for PlayStation Network.
We may change the price of your subscription (up or down) to reflect changes in the subscription product, to reflect our costs in providing the subscription, to ensure that the subscription continues to be a viable service or to respond to market changes, such as changes to exchange rates, local taxes or inflation.
We will notify you by email at least 60 days in advance of any price increase. You will be able to cancel before the price change takes effect.
CONTENT RESTRICTIONS AND REQUIREMENTS
Certain games featured on PlayStation Now may be made available in the library on a limited-time basis only.
Subscribers must be aged 18+ and have an account for PlayStation Network. Games included in the subscription (and their features) are subject to change. Games downloaded to your console are playable as long as you have a valid subscription and go online once a week. For full technical requirements (including for PC) see https://www.playstation.com/playstation-now/getting-started
If your PlayStation Now subscription lapses, you won’t be able to use add-ons for downloaded games, unless and until you renew your PlayStation Now subscription or purchase the same games from the PlayStation Store.
Depending on how PlayStation Now content is accessed, availability of features and quality may differ. Users cannot play streaming or download games on two different devices at the same time with the same account. PlayStation Now games may not provide the same features or be identical to the original formatted or other versions of the same-titled games. PlayStation Now promotional offers may be limited in time and vary by country or subscriber status; promotional offers are subject to change and may include content that has been previously offered or include content that you already own.
See Software Usage Terms for more details: www.playstation.com/legal/psnterms/. Except for rights explicitly granted to you, all rights in the PlayStation Now content are reserved by Sony Interactive Entertainment, its affiliates and its licensors.
When playing PlayStation Now games:
Service availability, and availability of PlayStation Now content and features, are dependent on variables not under our control, including the speed and availability of your broadband connection and your geographic location. You may experience delays or technical difficulties caused by or related to these variables. Your use of PlayStation Now content may be interrupted if you don’t register and provide certain information about the device through which you access PlayStation Now, or if your device doesn’t remain continuously connected to the internet. Some of PlayStation Now's features may require you to install and operate additional applications on your PS Now device. Availability of features on those applications may differ and may be subject to additional terms and limitations. Failure to properly install and operate these applications will prevent you from using those features of PlayStation Now that rely upon these applications.
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