There was a problem communicating with the server.
This error may be occurring due to a problem on the server side. Please try the following:
Check PlayStation™Network status page to see if there are any server failures or if maintenance is in progress.
This may be a temporary issue. Please try again after a while.
While you wait, please update your system software to the latest version from Settings > System > System Software > System Software Updates and Settings.
Turn off your router and modem, and wait at least five minutes, then restart your PS5 console.