Before you replace, transfer, or dispose of your PlayStation®5 console or PlayStation®4 console, be sure to back up your data and reset your console.
How can I transfer my subscription to a new console?
When you sign in to PlayStation Network on a new console, your subscriptions are applied to your account.
Can I remove my internal HDD and put it into a new PS4 console?
No. If you move your PS4 console’s internal HDD and install it in another console, the HDD will be reformatted, which will delete all data on it.
Follow local regulations when disposing of your console.
Contact our support specialists