There was an error connecting to the network.

Please try the following steps:

  1. Check the PlayStation™Network status page to see if there are any network issues.
  2. Restart your PlayStation®4 console.
  3. Perform an Internet connection test by selecting Settings > Network > Test Internet Connection.
  4. If possible, try connecting to the Internet using a wired connection.
  5. Turn off your router, wait at least five minutes, then restart it.
  6. Update your router to the latest firmware. For details, please contact the manufacturer.

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