Change or recover your sign-in ID (email address) on PlayStation™Network (PSN).
Each account has a unique sign-in ID, which corresponds to a valid email address used to sign in to PSN. Email is the primary mode of communication between PlayStation and players, and will be used to:
It is recommended that you use an up-to-date and accessible email address.
You'll be signed out from all devices when you change your sign-in ID (email address). When you change your email address, you will receive an email to your old email address showing your new sign-in ID (email address).
Web browser: change sign-in ID
Go to Settings > Users and Accounts > Account.
Select Sign-in ID (email address). Enter your new email address and click Save. You may need to re-enter your password.
You'll receive an email to your new email address asking you to verify your new sign-in ID. Click the Verify Now button in this email. You'll also receive an email to your old email address detailing the change.
If you can't access your sign-in ID (email address), contact PlayStation support using the link at the bottom of this page.
If you believe someone has changed your account details, visit the guide below to secure your account.
Contact our support specialists