Sign in to the SEN account that made the purchase and try the download again.
Check your connection and resolve any problems and check that your firewall settings are not stopping the download.
If you are downloading content to this PlayStation 3 system from your PlayStation Network account for the first time, this will usually activate the system. Make sure that the system is activated on your account by activating it and check that you have not reached the device activation limit before attempting the download.
The amount of HDD space you need to download and install content is around double the size of the file you are downloading. You can find out more here.
Occasionally your connection may be interrupted if you are playing while waiting for the download. Stop play until the download is complete.
Go to [PlayStation Network] > [Account Management] > [Transaction Management] > [Download List] and try the download again.
None of the fixes listed above helped – what can I do next?
You may be experiencing a less general issue that needs to be fixed in a particular way. Select the problem from the list below to go to more ways to fix it.