This is useful in case you want to activate a new device, but you have reached the activation limit for the type of device.
You can deactivate your PlayStation 3 on the PlayStation 3 itself.
You cannot deactivate it using a PlayStation 4, PS Vita, PS TV or PSP.
You can deactivate your PlayStation 3 for Game using a PC/Mac connected to the internet.
* If you deactivate your PlayStation 3 for video content and then reactivate it or activate a new PlayStation 3 system, you will not be able to re-download previously downloaded video content from your system download list.
If you have purchased a new PlayStation 3, you can download your existing video content to your new system by contacting us - we will reset your content so you can download it to your new system.
You can use a PC, Mac or mobile device connected to the internet to remotely deactivate Game content on all of your PlayStation systems at once. This is helpful if you no longer have access to your PlayStation system to deactivate it.
You can reach Account Management in a number of ways:
Tap [PlayStation Store] on the home screen and go to [Online ID] > [Account Settings].
Go to PlayStation Store. Sign in, go to your Online ID at the top of the page and click [Account Settings].
You can only perform this deactivation once every 6 months, so please deactivate your PlayStation systems using one of the methods above if possible.
If this does not immediately deactivate your system and you find you still cannot make your purchase shut your system down and restart it. This will usually correct the issue.