Updated 13 lipca 2017

PS4: PayPal wallet top-up

Instructions for using PayPal to top-up your master account wallet.

How to top up

  • When making a PlayStation Store purchase
  1. Choose your purchases and select [Add Funds] on the Purchase Confirmation screen.
  2. Select [PayPal] and choose the top-up amount.
  3. Login to PayPal (you will not need to do this if you have previously linked your PayPal and SEN accounts) to confirm the top-up.
  4. If your payment was successful the funds will be visible in your wallet. If the payment appears to have failed look for a solution on this page.
  • Via account management
  1. Go to [Settings] > [PlayStation Network] > [Account Information] > [Wallet] > [Add Funds].
  2. Select [PayPal] and choose the top-up amount.
  3. Login to PayPal (you will not need to do this if you have previously linked your PayPal and SEN accounts) to confirm the top-up.
  4. If your payment was successful the funds will be visible in your wallet. If the payment appears to have failed look for a solution on this page.

What you should know before using PayPal

  • Your PayPal and PSN accounts must be registered in the same country.
  • PayPal can be used in PlayStation Store in these countries:

Australia

Germany

Luxembourg

Russian Federation

Austria Greece Malta Saudi Arabia
Bahrain Hungary Netherlands Slovenia
Belgium Iceland New Zealand Spain
Cyprus Ireland Norway Sweden
Czech Republic Israel Oman Switzerland
Denmark Italy Portugal United Arab Emirates
Finland Kuwait Qatar United Kingdom
France      
  • If your account was created in Germany, you can only use PayPal if you are over 18 and can use ID to prove it.
  • Sub account holders can’t use PayPal because they don’t have a wallet that can be topped-up.

If you live outside the EU:

The data of accounts created in these non-EU countries is administered by Sony Interactive Entertainment Europe:

Australia

New Zealand

Russian Federation

Bahrain Norway Saudi Arabia
Israel Oman Switzerland
Kuwait Qatar United Arab Emirates

If you live in one of these countries and your PayPal account does not have enough funds to cover the wallet top up, PayPal may charge your registered card or bank account, which may lead to an international transaction charge. To avoid this charge we recommend that you ensure that your PayPal account has sufficient funds to cover the payment.

 

You can top-up your wallet with PayPal on PlayStation Store on your PlayStation 4 or PlayStation 3 or by using Account Management on web browser/PlayStation App. You can also add your PayPal details to your SEN Account so that you will not need to sign in to PayPal every time you want to use it to pay. Sub account holders cannot use PayPal for PlayStation Store purchases.

This service is available to you if your Sony Entertainment Network master account is registered in one of the countries listed below:

 

Australia

Germany

Luxembourg

Russian Federation

Austria Greece Malta Saudi Arabia
Bahrain Hungary Netherlands Slovenia
Belgium Iceland New Zealand Spain
Cyprus Ireland Norway Sweden
Czech Republic Israel Oman Switzerland
Denmark Italy Portugal United Arab Emirates
Finland Kuwait Qatar United Kingdom
France      

How do I top up my wallet with PayPal?

You can top up your wallet either after you have selected your purchases and reached checkout or you can top up your wallet without making a purchase.

  • If you want to top up your wallet without making a purchase go to [Settings] > [PlayStation Network] > [Account Information] > [Wallet] > [Add Funds].
  • If you are in PlayStation Store, choose your purchases and select [Add Funds] on the Purchase Confirmation screen.
  1. Select PayPal.
  2. Choose the amount you would like to top-up and select ‘Continue’.
  3. Login to PayPal to authorise payment (you will not need to do this if you have previously linked your PayPal and SEN accounts).
  4. Confirm your payment.
  5. After completing your PayPal transaction you will be directed back to PlayStation Store to receive notification of your payment status.

Remember the following when using PayPal:

Please check the details according to your location and the device you are using to access PlayStation Store before proceeding with payment.

If you live in the EU:

If your account is registered in Germany you can only use PayPal™ if you are over 18 and able to use your ID information to prove this.

If you live outside the EU:

The data of SEN accounts created in the following non-European countries is administered by Sony Network Entertainment Europe:

Australia

New Zealand

Russian Federation

Bahrain Norway Saudi Arabia
Israel Oman Switzerland
Kuwait Qatar United Arab Emirates

 

If you live in one of these countries and your PayPal account does not have enough funds to cover the SEN wallet top up, PayPal may charge your registered card or bank account, which may lead to an international transaction charge. To avoid this charge we recommend that you ensure that your PayPal account has sufficient funds to cover the payment to SEN.

Wherever you live:

Your PayPal account must be registered in the same country as your Sony Entertainment Network account.

When using PlayStation Store on PS Vita or PS TV:

Even if you have PayPal saved as your default payment method, you will not be able to see your PayPal account details in the [Billing Information] section of PlayStation Store.

If you have PayPal saved as your default payment method, the [Billing Information] section of PlayStation Store will not contain any payment details because you cannot pay with PayPal on PlayStation Store. You can only pay using existing wallet credit or top up using a credit/debit card or voucher code.

If you add a card to make a purchase this card will become your default payment method, your PayPal details will be completely removed from your account and you will need to add them again.

When using Account Management on PlayStation 3:

Even if you have PayPal saved as your default payment method, you will not be able to see your PayPal account details in the [Billing Information] section of Account Management.

When PayPal is default payment method adding a credit or debit card will delete PayPal information from the account and make the new card default payment method. PayPal information will need to be added to the account again.