Parental controls and spending limits work alongside family management and playtime controls to help you manage your child's activity on PlayStation™Network.
Before setting parental controls, you need to create a family and add your child's account as a family member.
If you choose Set by Parent/Guardian, the family manager and parents/guardians can change the child’s privacy settings.
You can also select which settings (if any) you want to allow your child to change. If you do allow your child to change settings, you can also decide which options they can choose from for each setting.
You are notified each time the child adjusts their settings.
If you choose Set by Child, your child can change their privacy settings. The parents/guardians can only view the child’s privacy settings.
You are notified each time the child adjusts their settings.
When your child buys content from PlayStation™Store on their account, payment is taken from the family manager's wallet.
As the family manager, or an appointed parent or guardian, you can decide how much your child is allowed to spend each month. By default, the monthly spending limit is set to 0. If your child is going to buy content on their account, be sure to change this setting.
Please note, if you’re a "parent or guardian" but not the family manager, let the family manager know if you make any changes to spending limits. If you’re the family manager, be aware that anyone you appoint as guardian can change the spending limits you’ve created.
*This applies to only some countries or regions.
If Communication and User-Generated Content is set to Restrict or Not Allowed, the following features are affected:
Seeing another player's user-generated content such as screenshots, video clips (gameplay video), broadcasts, in-game content, and personal profiles.
Please note, child accounts can request an exception to use communication features in a specific game.
If your child tries to start a restricted game, the game is blocked, and a screen appears. From here, your child can send a request for you to make an exception for the game. After they send a request, you, as the family manager, and appointed parents or guardians receive a notification as well as an email.
As the family manager, or an appointed parent or guardian, you can allow the request in the following ways:
You can also view your child's request from the website below.
You can also manage your child's request by going to Settings > Family and Parental Controls > Family Management, selecting your child, and then going to Allowed Games.
As the family manager, parent or guardian, you can make an exception and allow the use of in-game communication features for a specific game, even if Communication and User-Generated Content is set to Restrict or Not Allowed. If your child tries to use the in-game communication features during a game, a screen appears. From here, your child can send a request for you to make an exception for the game.
You can also view your child's request from the website below.
Parental Controls are preset with age-appropriate levels of restrictions. Selecting a level appropriate for your child's age allows you to set some features at a time for convenience.
*This applies to only some countries or regions.
Contact our support specialists
Enter your date of birth.