PlayStation Help PlayStation Help & Support


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My PlayStation Vita won't turn on, what can I do?

Try pressing and holding the power button for 5 seconds

When turning on your PlayStation Vita system for the first time, press and hold the power button for 5 seconds.

When the power comes on, the PS Button lights up blue once and the initial settings screen is displayed.

Find out what to do if the screen does not appear even though the PS Button lights up blue.

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Need to contact us?

Call us on 010 500 2467

We're here to help you. Opening Hours: Mon-Fri 09:30 - 18:00

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.