The data of SEN accounts is administered by Sony Network Entertainment Europe, including account created in the following non-EU countries:
|Bahrain||New Zealand||South Africa|
|Kuwait||Russian Federation||United Arab Emirates|
If you live in one of these countries you may pay an extra charge to your card issuer.
If you live in the EU and you still paid a transaction charge or if you think that you should not have had to pay the extra charge, please contact your card issuer in the first instance to find out if they can explain the charge to you.
Contact us for further assistance if your card issuer states that they did not place the extra charge on the transaction.