Updated 29 October 2015

How to use your PlayStation 3 to delete card details

This article explains how to use your PlayStation 3 to remove your credit or debit card details from your master account.


Why should I remove my payment information from my account?

Funds added to your wallet cannot be refunded to your credit or debit card in line with the PlayStation Store Cancellation Policy.

If other people can access Account Management or PlayStation Store through your master account on any device they may be able to use your payment methods to top up the wallet attached to it.

If you think that your account is not secure, or if someone else has your PlayStation system for any reason (for example you have sent it away for service or it has been stolen), we recommend deleting your payment details and changing your account password.

How do I delete my payment details?

Payment details are attached to the account, not the device, so removing them on one device will remove them from your account on all devices.

We recommend that you manage your card details through [PlayStation Store], rather than through [Billing Information] in [Settings]. This is because your default card might be changed or your PayPal account may be removed from your SEN account completely if you use Settings and there is no warning message displayed if this happens.

  1. Go to [PlayStation Store] > [Menu] > [Payment Methods].
  2. Enter your password and select [Add a Credit or Debit Card].
  3. Follow the prompts to enter your details and [Confirm] them.