Updated 23 July 2019

EA Access for PlayStation 4 issues and solutions

Accounts on PlayStation Network can now link to EA Access accounts. Subscribed to EA Access on your PS4 and having issues? Find out how to solve your EA Access issues.


Need help with EA Access on PS4?

For additional EA Help, please visit the EA player community at Answers HQ or the official @EAAccess Twitter account.


Having Issues with EA Access App on PlayStation 4?

Problems loading EA Access app on PS4

  1. On your PS4, select the EA Access App and press the [Options] button > [Delete].
  2. Go to [PlayStation Store] on your PS4 and download the EA Access app.
  3. Open the EA Access app.