Updated 02 October 2017

PS4: Setting parental controls and spending limits

Learn how to set up parental controls and limit the use of apps & features on your PlayStation 4 system.

 
 

If children will be using the PlayStation 4 system, parents and guardians can set limitations on things such as online access, age ratings, spending limits and what content is suitable for them to play or watch.

There are three areas of parental controls that can be set:

Network Features Applications and Devices
System Restrictions

These settings affect a child's PSN account, and are saved on the cloud so they work across all devices.

These include:

  • Contacting other PSN users.
  • Viewing and sharing user-generated content.
  • Spending limits on PlayStation Store.

These settings can be customised for individual users on the PS4 system that are under 18, regardless of whether they have a PSN account or not.

These include:

  • Age ratings for game, Blu-ray and DVD discs.
  • Use of the PlayStation VR headset.
  • Access to the internet browser.

These settings apply to all local users on the PS4 system regardless of age, family member status and whether they have a PSN account or not.

These include:

  • Blocking new user creation and guest login.
  • Changing security passcodes.
  • Activating the web filter.

How to restrict access to Network Features

  1. On your PS4 system, go to [Settings] > [Parental Controls/Family Management] > [Family Management]. You may need to re-enter your PSN account password.
  2. Select the user you want to set parental controls for, then select [Parental Controls].
  1. Under 'Network Features' you can choose whether to allow a child family member to communicate with other players on PSN or view content created by other players.
  1. When you're done, your changes will be saved automatically.

How to set a monthly spending limit

  1. On your PS4 system, go to [Settings] > [Parental Controls/Family Management] > [Family Management].
  2. Select the user you want to set a spending limit for, then select [Parental Controls].
  1. Scroll down to 'Monthly Spending Limit' and press the X button.
  2. Choose a monthly spending limit for this user and press the X button.
  1. When you're done, your changes will be saved automatically.

Note: Funds used by child family members within the spending limit will be taken from the family manager's wallet. Children can't top up the family manager's wallet, but can use the funds already available.

How to set age rating levels for games

Follow the steps below to set age rating levels for games. Before you do this, make sure you know the appropriate parental control level that corresponds to the age of your child.

  1. On your PS4 system, log in to the family manager account and go to [Settings] > [Parental Controls/Family Management] > [Family Management]. You may need to re-enter your PSN account password.
  2. Select the user you want to set the age level for, then select [Parental Controls].
  1. Scroll down to [Age Level for Games] and press the X button.
  2. Choose the age rating level you would like to set on this account.
  1. When you're done, your changes will be saved automatically.

How to set age rating levels for Blu-ray Disc™ and DVD videos

Follow the steps below to set age rating levels for Blu-ray Disc™ and DVD videos. Before you do this, make sure you know the appropriate parental control level that corresponds to the age of your child.

  1. On your PS4 system, log in to the family manager account and go to [Settings] > [Parental Controls/Family Management] > [Family Management]. You may need to re-enter your PSN account password.
  2. Select the user you want to set the age level for, then select [Parental Controls].
  1. Scroll down to [Age Level for Blu-ray Disc™ and DVD Videos] and press the X button.
  2. Choose the age rating levels you would like to set for Blu-ray Disc and DVD videos on this account.
  1. When you're done, your changes will be saved automatically.

How to disable use of PlayStation VR

You can choose whether or not to allow child family members to use the PlayStation VR headset. Please be aware the VR headset is not for use by children under the age of 12.

  1. On your PS4 system, go to [Settings] > [Parental Controls/Family Management] > [Family Management]. You may need to re-enter your PSN account password.
  2. Select the user you want to set PlayStation VR restrictions for and select [Parental Controls].
  3. Scroll down to 'Use of PlayStation VR' and press the X button.
  1. Select 'Not Allowed' to restrict this family member from using the PlayStation VR headset.
  2. When you're done, your changes will be saved automatically.

How to disable use of the Internet Browser

  1. On your PS4 system, go to [Settings] > [Parental Controls/Family Management] > [Family Management]. You may need to re-enter your PSN account password.
  2. Select the user you want to set Internet Browser restrictions for.
  3. Scroll down to 'Use of Internet Browser' and press the X button.
  1. Select 'Not Allowed' to restrict this family member from accessing the Internet via the PS4 system's web browser.
  2. When you're done, your changes will be saved automatically.

How to subscribe to and enable the Web Filter

You can purchase an automatically renewing subscription to Trend Micro Kids Safety web filtering software for your PS4 system to make sure your children do not see inappropriate or harmful material via the Internet browser. You can also sign up for an automatically renewing subscription to Trend Micro Web Security to help you avoid phishing and scam sites.

To sign up:

  1. On your PS4 system, go to [PlayStation Store] and search for 'Trend Micro'.
  2. Select the subscription you would like to sign up for and continue to check out.* If you would like both Kids Safety and Web Security you can sign up for a bundled subscription by selecting 'Trend Micro for PlayStation 4'. A free trial is also available.

To enable:

  1. On your PS4 system, go to [Settings] > [Parental Controls/Family Management] > [PS4 System Restrictions] > [Web Filter] and press the X button on [Trend Micro for PlayStation 4 Settings].
  2. Enter the system restrictions passcode. If you haven't set this yet, the default is 0000 (or on the DS4 controller).
  3. Press (X button) to place a tick next to the filter you want to enable and press (Circle button) to exit.
  4. Web filtering is now active.

* Please note that we will usually switch on Automatic Wallet Funding when you sign up for a subscription service (click here to find out how to make sure it is switched on). This means that if your wallet does not have enough funds the credit or debit card linked to your account will be debited to top up your wallet for subscription renewals.

How to prevent children changing parental controls

The steps below can help you keep your parental control settings secure, and prevent children from attempting to override or change the settings without the family manager's permission.

  • 1

    Disable new user creation and guest login

    By turning off the ability to create new local users or log in to the PS4 system as a guest, you can prevent child family members from attempting to bypass parental controls and age rating levels that you've set.

    1. On your PS4 system, log in as the family manager and go to [Settings] > [Parental Controls/Family Management] > [PS4 System Restrictions]. You'll need to enter the system restriction passcode*. If you haven't set this yet, the default is 0000 (or on the DS4 controller).
    2. Select [New User Creation and Guest Login] and select 'Not Allowed'.
    1. We then recommend selecting [Change System Restriction Passcode] and changing it to a memorable 4 digit code to prevent other users gaining access to parental controls.
    2. When you're done, your changes will be saved automatically.

    * Please note the System Restriction Passcode is different to the user login passcode.

  • 2

    Set a login passcode

    Setting a login passcode means only the person who knows the passcode will be able to login to the family manager's local user on the PS4 system. A login passcode is different from the system restriction passcode.

    1. On your PS4 system, go to [Settings] > [Login Settings] > [Login Passcode Management].
    1. Set a 4 digit passcode using the corresponding buttons on the DS4 controller. Make sure it's something memorable that only you know.
    2. Enter the 4 digit passcode a second time to confirm.
    3. Once set, you can change or delete the login passcode at any time from the same area.
  • 3

    Set a system restriction passcode

    The system restriction passcode allows you to prevent child users changing parental controls settings on the PS4 system, such as age ratings and default parental controls. This passcode should be known by only the family manager and parents/guardians in the family.

    1. On your PS4 system, go to [Settings] > [Parental Controls/Family Management] > [PS4 System Restrictions].
    2. Enter the existing system restriction passcode. If you haven't set one before the default is 0000 (or on the DS4 controller).
    3. Select [Change System Restriction Passcode].
    1. Enter a new 4 digit passcode using the corresponding buttons on the DS4 controller. Make sure it's something memorable that only you know.
    2. Enter the passcode a second time to confirm.
    3. Once set, you can change the system restriction passcode at any time from the same area.