Updated 10 April 2017

How do I stop my child spending money on PlayStation Network?

This article explains how you can prevent your child from spending money on PlayStation Network.

 
 

If your child has a master account this is a breach of the SEN Terms of Service. This is because a new account cannot be created without agreeing to provide accurate information, including date of birth. If your child is under 18 and has a master account they could have only created it by providing an incorrect date of birth.

If your child has a master account they will be able to add card details to the account and make purchases by using the card to add wallet funds. They will also be able to access all PlayStation Network services and interact with other PlayStation Network users without restriction.

What to do if your child is using a master account.

We will not refund any purchases that were made on the master account, in line with the Store Cancellation Policy but the new sub account can be linked to a new local user on the same PlayStation  4 and PlayStation 3 as the master account's local user. This means that downloaded content can be shared across both accounts (subject to any PEGI/BBFC ratings or parental controls on the PlayStation systems). This option is not available on PS Vita, PS TV or PSP as these systems only allow one local user account.

To avoid unwanted charges ensure the following before you allow your child to access PlayStation Network and PlayStation Store:

  1. Create a sub account for your child attached to your master account

You need to have your own master account registered to an accessible email address, whether you use PlayStation Network  or not, to ensure you have full visibility of any purchases and the ability to limit purchases made by your child:

  • create a master account for yourself (find out how here) and then,
  • create a sub account for your child (find out how here).
  1. Stop your child using someone else's account

This is to ensure your child cannot add funds to an account wallet or alter the parental controls. Make sure of the following before you allow your child to use your PlayStation 4 or PlayStation 3 system (click any point about account or console settings that you are unsure of to go to full instructions):

  1. Set a spending limit on the sub account

The monthly spending limit is set at zero when you create a sub account. If you want to allow your child to make purchases from PlayStation Store the spending limit allows your child to spend up to a certain amount every month (unspent funds do not roll over).

Your child can only spend funds already in the master account wallet. If the wallet does not have sufficient funds, your credit/debit card will not be charged, even if the monthly spending limit should allow the purchase.

Find out how to set a spending limit here.

To allow a sub account to make one-off purchase:

  1. Add funds to your master account wallet using one of our accepted payment methods.
  2. Change the sub account spending limit to match the funds added to your wallet.
  3. Change the spending limit back after your child has bought their content to ensure they cannot spend more money next month.
 
 
 
 

More on this topic

Related Articles