With 2-step verification (2SV), you can add an extra layer of security to your gaming experience.
When signing in on a PS4 system with 2SV activated, a player will be asked to:
Accounts will usually remain signed in, even when the PS4 system is switched off. However, you will be sent a verification code if:
* The verification code is valid for 10 minutes after your sign-in attempt. If your code has expired select [Resend Code] from the sign-in screen to receive a new code.
You will need:
Please make sure to store your 10 backup codes in a safe place in case of future sign-in issues. Go to ![]() |
You can add up to two mobile numbers to your Sony account — only one of these numbers can receive 2SV texts. To update the 2SV mobile number first deactivate 2SV, then reactivate 2SV entering your desired 2SV mobile number in the process.
If you are having issues signing in with 2SV, head to the Help with 2-Step Verification issues article for a troubleshooting guide.