What is 2-Step Verification?
2-Step Verification (2SV) adds an extra layer of account security. When you activate 2SV, you can choose to sign out of PlayStation Network on all your devices, so make sure you know your account password and sign-in ID before switching it on.
When 2SV is activated and you sign in on your PS3, PS Vita, PS TV, PSP or Xperia you are asked for:
Step One: your account sign-in ID (email address), and
Step Two: your Device Setup Password, instead of your usual account password.
You need to authorise your PS3, PS Vita, PS TV, PSP or Xperia on your account to get your Device Setup Password.
How to activate 2SV
You cannot activate 2SV on your PS3, PS Vita, PS TV, PSP or Xperia. You need to activate it on your PS4 or through account management on web browser.
Sign-in with Device Setup Password
To sign-in on your PS3, PS Vita, PS TV, PSP or Xperia you need to authorise each device with a Device Setup Password.
You can reach Account Management in a number of ways to manage your Device Setup Passwords:
Tap [PlayStation Store] on the home screen and go to [Online ID] > [Account Settings].
Go to PlayStation Store. Sign in, go to your Online ID at the top of the page and click [Account Settings].
- Account Management website
Click here and sign in for the account management site.
- Go to the [Account] tab and select [Security] > [Device Setup Password] > [Generate New Password].
- On your device, enter your Sign-In ID (email address) as usual, but instead of using your account password, enter the device setup password that you have just generated into the password field.
- Tick the box to enable auto sign-in. If you chose not to enable auto sign-in, you will need to enter this device setup password each time you sign-in.
- In account management on web browser select [Done] below the device setup password and repeat on all your devices.
If you authorise the same device twice, it will be linked to two passwords in your device setup password list.
You do not need to sign-in with your device setup password if:
- 2SV is switched off.
- Automatic sign-in is enabled and you have previously signed-in with your device setup password.
- If you are signed-in and you are accessing account management (you only need your account password).
- If Password at Checkout is switched on and you are making a PlayStation Store purchase (you only need your account password).
2SV and auto sign-in
If auto sign-in is enabled on a device, other people with access to it may be able to access your account details and content. You should switch off auto sign-in if:
- You have content on your account that you do not want younger people in in your household to access.
- You are giving your device to someone.
- You are sending it to SIEE for service.
- You need to return it to the retailer.
To avoid account access in these cases, sign out of PlayStation Network and revoke the Device Setup Password.
How do I revoke a Device Setup Password from my device?
You can remove a device setup password from an authorised device in Account Management via web browser.
- Go to the [Account] tab and select [Security] > [Device Setup Password].
- All your authorised devices are named with the date and time that you used a device setup password to authorise them.
- Select [Revoke] next to the device setup password that you want to remove from your device.
- If you revoke a device setup password but 2SV is still enabled, you will need to create a new device setup password to sign back in on that device.
You may see ‘Unused Password’ on your Device Setup Password list. These are passwords that were generated, but not entered into a password field on a device. You can revoke them to delete them from your list without causing any sign-in issues.