How to deactivate a PlayStation Portable system

Find out how to deactivate your PSP from your SEN account.

 
 

This is useful in case you want to activate a new device, but you have reached the activation limit for the type of device.

You can deactivate your PSP system on the PSP itself, by connecting it to your PlayStation 3, or a computer connected to the internet. You cannot deactivate it using a PlayStation 4, PS TV or PS Vita.

You can deactivate your PSP for Game using a PC/Mac connected to the internet.

To deactivate your PSP on your PSP:

  1. Connect your PSP to the internet (you can find full instructions for this here) and go to [PlayStation Network] > [Account Management] on the XMB™ Menu and press (X button). You may need to sign in if you are not already signed in.
  2. Go to [System Activition] and press (X button).
  3. Select the type of content you want to deactivate on your PSP and press the (X button).
  4. Select 'Deactivate' and press the (X button).
  5. Your device is now deactivated for the selected content type.

To deactivate your PSP on your PlayStation 3:

  1. Go to [PlayStation Network] > [Sign-in] > [Account Management] and press (X button).
  2. Go to [System Activaton] and highlight 'PSP'.
  3. Connect your PSP to your PlayStation 3 with a USB cable and, on your PSP, go to [Settings] > [USB Connection] to place it in USB Mode.
  4. On the PlayStation 3 select the type of content you want to deactivate on your PSP and press (X button).
  5. On the PlayStation 3 highlight 'Deactivate System' and press (X button).
  6. Your device is now deactivated for the selected content type.

To deactivate your PSP on a PC/Mac connected to the internet:

  1. Sign in to your SEN account.
  2. Go to the 'Devices' tab and select the 'PlayStation Systems' link on the left.
  3. Select the system you want to deactivate and select 'Deactivate Device'.
  4. Connect your PSP to your computer connected to the internet with a USB cable and, on your PSP, go to [Settings] > [USB Connection] to place it in USB Mode.
  5. Choose the type of content you want to deactivate on your PSP and select 'Continue'.
  6. PlayStation Network Downloader will install on your computer or launch if it was previously installed and you will receive a confirmation message.
  7. Your device is now deactivated for the selected content type.

How do I deactivate my PSP if I do not have access to it?

You can use a PC, Mac or mobile device connected to the internet to remotely deactivate Game content on all of your PlayStation systems at once. This is helpful if you no longer have access to your PlayStation system to deactivate it.

You can reach Account Management in a number of ways:

  • PlayStation App

Tap [PlayStation Store] on the home screen and go to [Online ID] > [Account Settings].

  • PlayStation Store

Go to PlayStation Store. Sign in, go to your Online ID at the top of the page and click [Account Settings].

  • Account Management website

Click here and sign in for the account management site.

  1. Sign in to the Account Management website with your PlayStation Network details.
  2. Go to the Account tab and select [Media and Devices].
  3. Next to (Game) click [Deactivate All].
  4. Select 'Yes' when you are asked if you want to continue.
  5. All of your devices are now deactivated for Game content.

You can only perform this deactivation once every 6 months, so please deactivate your PlayStation systems using one of the methods above if possible.

If this does not immediately deactivate your system and you find you still cannot make your purchase shut your system down and restart it. This will usually correct the issue.

If you do not have access to PC, Mac or mobile device connected to the internet please contact us for further assistance.