How to use web browser or PlayStation App to update personal information on your SEN account

This article explains what information you can and can’t change on your SEN account and how to do so.

 
 

You can change most of the information you provided when you set up your Sony Entertainment Network account. However, there are some details that cannot be changed. Please see the table below for more information:

You cannot change:

You can change:

  • Online ID
  • Country/region
  • Date of birth
  • First and last names
  • Sign-in ID
  • Address
  • Language (on PlayStation systems only)
  • Gender

How do I change my personal account information?

You can reach Account Management in a number of ways:

  • PlayStation App

Tap [PlayStation Store] on the home screen and go to [Online ID] > [Account Settings].

  • PlayStation Store

Go to PlayStation Store. Sign in, go to your Online ID at the top of the page and click [Account Settings].

  • Account Management website

Click here and sign in for the account management site.

  1. Go to the Account tab and select [Account Details] on the left of the page, make the required changes and select 'Save'.
 
 
 
 

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