Updated 18 April 2017

Media Go update

Changes to Media Go application

 
 

After the Media Go update on October 24th 2016, you will find that Media Go will no longer support PlayStation Store.

This article explains what the changes are and how you can access your content after the update.

Only PSP E1000 owners (no WI-FI)

IMPORTANT: ACTION REQUIRED BY 18/10/2016

After 17/10/2016 you can’t download and install games or PlayStation Video purchases from PlayStation Store through Media Go so you need to download your content by that day.

PSP owners except PSP E1000 owners

After 17/10/2016 you can’t download and install games or PlayStation Video purchases from PlayStation Store through Media Go – you’ll need to download these using other methods (methods not valid for PSP E1000 models).

ALL PSP owners

After 17/10/2016 you can’t activate or deactivate your PSP via Media Go, but there are other methods you can use*.

*All methods are applicable for all PSPs including PSP E1000 models except the “To deactivate your PSP on your PSP” method, which is not valid for PSP E1000 models.

PlayStation Video on Media Go

You can’t activate or deactivate Media Go on your PC for PlayStation Video playback. You do not need to deactivate your PC to continue using it to watch PlayStation Video – simply stream your videos instead. If you would like to deactivate Media Go for PlayStation Video contact us by email.

You can’t download PlayStation Video purchases to Media Go, but you can continue to view your videos by streaming them to your PC or another compatible device.

You can view content that you have previously downloaded to Media Go and played, provided Media Go is still activated. Any videos that you have downloaded and not played can’t be watched through Media Go. Stream these videos to your PC or view them on another compatible device.

How to access your content on an alternative device

Choose the device you want to use for full instructions.

After the Media Go update scheduled on October 18th 2016, SIE does not warrant the function of the above listed features regardless of which Media Go version is used.  If you wish to use Media Go to play back PlayStation Video content, you will need to activate Media Go for PlayStation Video content playback and to play the content at least once on Media Go before the update is made available.