Go to Settings > Account Management > Restore Licenses.
Select Restore.
When should I restore PlayStation Store licenses?
Restoring licenses can be helpful if you’re experiencing the following issues:
A game has a padlock icon.
You can't locate a game or add-on.
A game crashes.
You can’t make a purchase on PlayStation™Store.
Still having game issues?
Try enabling PS5® Console Sharing and Offline Play or activating your PS4® console as your primary PS4 console. You can also find further troubleshooting steps by visiting the guides below.
