Make sure that you’ve properly connected the cables to your PS VR, PlayStation®4 system, PlayStation®Camera, and TV. If the PS4™ system screen does not appear on both your TV and VR headset, check your connections. For details, refer to the Quick Start Guide supplied with your PS VR or the step-by-step setup guide.
Note:
Connect PS VR using the supplied accessories. You cannot use a combination of different VR headset and processor unit models.
For example: A CUH-ZVR1 VR headset will not work if connected to a CUH-ZVR2 processor unit.
Limit your use of PS VR to within the Play Area. You can interact with games more directly because the camera captures the position, direction, and movement of your VR headset.
You can continue to wear your glasses while wearing the VR headset. When adjusting the scope position, move the scope slowly so that the internal lenses and your glasses do not touch each other and become scratched. Depending on the size of your glasses and the shape of your head, the lenses may come into contact with your glasses.
PS VR delivers 360-degree omnidirectional 3D video and images in VR mode, and non-VR content on a virtual screen in cinematic mode.
When in cinematic mode, if the screen you see in your VR headset has drifted or isn’t centered, you can try the following to correct the issue.
At times the camera might not properly track the position, direction, or movement of your VR headset or controller. Go to [Settings] > [Devices] > [PlayStation VR] on your PS4™ system, and then try these adjustments:
[Adjust PlayStation Camera]
Position your camera so that it properly recognizes your face.
[Adjust Tracking Lights]
Adjust the lights on your VR headset or controller so that the camera can properly track them.
When you pause a VR-compatible game and the PS4™ system’s home screen appears, image quality of the video output to your TV will be temporarily reduced. This is expected. Image quality will return to normal when you quit the game.
Enjoy virtual reality content designed exclusively for PS VR and other compatible VR content in 360-degree, omnidirectional video. You can identify these types of content by looking for the PlayStation®VR icon on packaging or on the appropriate PlayStation™Store page.
PS VR also supports other types of content*1 such as:
You can view 2D content in the following resolutions:
480/60p, 576/50p, 720/50p, 720/60p, 1080/50i, 1080/50p, 1080/24p, 1080/60i, 1080/60p
On a PlayStation®4 system (CUH-7000 series), you can view 2D content in 2160p*2. When you connect PS VR to a TV that supports 2160p, you’ll see content displayed as follows:
| VR headset power status | VR headset | TV |
|---|---|---|
| On | Uses the resolution of the VR headset | 1080p |
| Off | -- | 2160p |
You can connect PS VR to either a 2D TV or a 3D TV. 3D content is displayed as follows:
| TV type | PS4™ system setting | VR headset | TV |
|---|---|---|---|
| 2D TV | [Display in 3D with VR Headset]*4 is enabled | 3D | No content displayed*5 |
| 2D TV | [Display in 3D with VR Headset]*4 is not enabled | 2D | 2D |
| 3D TV | (No setting available) | 3D | 3D |
Please select a model:
| Product Name | PlayStation®VR |
| Product Code | CUH-ZVR2 series |
| Extermal Dimensions | - VR headset: Approx. 187x185x277 mm (width x height x length, excludes largest projection, headband at the shortest - Processor unit: Approx. 150 x 39 x 114 mm (width x height x length, excludes largest projection |
| Mass | - VR headset: Approx. 600g (excluding cable) - Processor unit: Approx. 300g |
| Display method | OLED |
| Panel Size | 5.7 inches |
| Panel Resolution | 1920xRGBx1080 (960xRGBx1080 per eye) |
| Refresh Rate | 120Hz, 90Hz |
| Field of View | Approximately 100 degrees |
| Sensors | Six-axis motion sensing system (three-axis gyroscope, three-axis accelerometer) |
| Connection Interface | - VR headset: AUX port, HDMI output port, HDMI TV port, HDMI PS4 port, USB port - Processor unit: HDMI port, AUX port, Stereo headphone jack |
| Processor Unit Function | 3D audio processing, Social Screen (mirror mode, separate mode), Cinematic mode, 4K and HDR (pass-through mode only) |
| Included | - VR headset x 1 - Processor unit x 1 - VR headset connection cable x 1 - HDMI cable x 1 - USB cable x 1 - Stereo headphones x 1 (with a complete set of earpiece) - AC power cord x 1 - AC adaptor x 1 |
| Product Name | PlayStation®VR |
| Product Code | CUH-ZVR1 series |
| External Dimensions | - VR headset: Approx. 187x185x277 mm (width x height x length, excludes largest projection, headband at the shortest - Processor unit: Approx. 143 x 36 x 143 mm (width x height x length, excludes largest projection |
| Mass | - VR headset: Approx. 610g (excluding cable) - Processor unit: Approx. 365g |
| Display method | OLED |
| Panel Size | 5.7 inches |
| Panel Resolution | 1920xRGBx1080 (960xRGBx1080 per eye) |
| Refresh Rate | 120Hz, 90Hz |
| Field of View | Approximately 100 degrees |
| Sensors | Six-axis motion sensing system (three-axis gyroscope, three-axis accelerometer) |
| Connection Interface | - VR headset: HDMI, AUX, Stereo headphone jack - Processor unit: HDMI TV, HDMI PS4, USB, HDMI, AUX |
| Processor Unit Function | 3D audio processing, Social Screen (mirror mode, separate mode), Cinematic mode |
| Included | - VR headset x 1 - Processor unit x 1 - VR headset connection cable x 1 - HDMI cable x 1 - USB cable x 1 - Stereo headphones x 1 (with a complete set of earpiece) - AC power cord x 1 - AC adaptor x 1 |
*1 Even if your TV is HDR (high dynamic range) compatible, the [HDR] setting in [Settings] > [Sound and Screen] > [Video Output Settings] on the PS4™ system is [Off] when CUH-ZVR1 is connected.
*2 When CUH-ZVR1 is connected to a PS4™ system, the video signal from the system uses the YUV420 color format only.
*3 Frame packing (50p, 720/60p, 1080/24p), top-and-bottom (50p, 720/60p, 1080/24p), and side-by-side (1080/60p, 1080/50p) formats are supported.
*4 When you're playing a Blu-ray 3D™ disc while PS VR is connected to a 2D TV, you can press the OPTIONS button, and then select [Settings] > [Display in 3D with VR Headset].
*5 Also, audio will not be output from your TV. Connect headphones to your VR headset.
Always update PS VR device software and PS4™ system software to the latest version. This information is for use with the following software versions:
