Learn how to change your online ID on PlayStation™Network (PSN), and what to do if you experience issues with an online ID change.
An online ID is a unique display name used to identify you on PSN. You can check your current online ID by visiting your profile on your console or PlayStation®App.
Before changing your online ID, there are some things to consider:
If you experience technical issues, you can revert back to your original online ID for free. Reverting should resolve most issues caused by an online ID change.
It may take some time for games, applications and services to update to your new online ID. In some cases it can take up to a week for the change to register.
PS4 games may experience issues after an online ID change. A list of PS4 games tested with the online ID change feature can be found*.
If your new online ID violates our Terms of Service, it will be changed to temp-xxxxx. You can change it to a new online ID using the steps below.
PS3 and PS Vita games and apps do not support the online ID change feature.
Online IDs can't be changed for child accounts.
*Some games which have no known issues identified on the list may still experience issues if you change your online ID.
What happens if I don’t finish the change online ID process?
A temporary hold is placed on your new online ID after you select Confirm. Your new online ID is reserved for 24 hours. To claim your new online ID permanently, you’ll need to complete the process within the 24-hour period.
If your online ID changes without your permission, please attempt to recover your account by following the guide below.
Contact our support specialists
Enter your date of birth.