Set up family accounts on PSN

How to set up family accounts on PSN

Learn how to create family manager, guardian and child accounts for your family on PlayStation™Network (PSN).

How to become a family manager

To set up your family on PSN, you need to create an adult account before creating accounts for your children.

The adult who creates a child account is known as the family manager. The family manager can:

  • Manage play time. 
  • Manage purchases from the family manager wallet. 
  • Manage access to games, videos, and applications. 
  • Disable text, video, and voice chat messages. 
  • Block user-generated video, streams, and pictures. 
  • Appoint other adults in the family as "guardians". This allows them to set and change controls on all the child family members (including how much can be spent from your wallet).
PlayStation®5 console parental controls
PlayStation®4 console parental controls
Manage play time

How to add child family members

Web browser: add child family members

  1. Sign in to Account Management > Family Management > Add Family Member. 
  2. Select Add a Child. 
  3. Enter the child's name and date of birth, then click Next.
  4. The User Agreement will appear and you'll need to accept this to continue. Then follow the on-screen instructions to set parental controls.
  1. Sign in as the family manager and go to Settings > Family and Parental Controls > Family Management > Add Family Member.
  2. Scan the QR code on your mobile device to set up a child account.
  1. Sign in as the family manager and go to Settings > Parental Controls/Family Management > Family Management. 
  2. Select Add Family Member > Create User.
  3. Enter the child's name and date of birth, then click Next.
  4. The User Agreement will appear and you'll need to accept this to continue. Then follow the on-screen instructions to set parental controls.

How to add adult family members

Web browser: add adult family members

  1. Sign in to Account Management > Family Management > Add Family Member. 
  2. Select Add an Adult. 
  3. Enter the adult's email, and click Next.
  1. Sign in as the family manager and go to Settings > Family and Parental Controls > Family Management > Add Family Member. 
  2. Scan the QR code on your mobile device to set up an adult account.
  1. Sign in as the family manager and go to Settings > Parental Controls/Family Management > Family Management. 
  2. Select Add Family Member. 
  3. Here you can either invite an existing account or create a new local user.

How to remove adult family members

Web browser: remove adult family members

  1. Sign in to Account Management > Family Management. 
  2. Select the adult family member. 
  3. Select Remove from Your Family.
    Removing a family member who is a parent or guardian also removes their ability to set parental controls. 
  1. Sign in as the family manager and go to Settings > Family and Parental Controls > Family Management. 
  2. Select the adult family member. 
  3. Select Remove from Your Family.
    Removing a family member who is a parent or guardian also removes their ability to set parental controls. 
  1. Sign in as the family manager and go to Settings > Parental Controls/Family Management > Family Management. 
  2. Select the adult family member. 
  3. Select Remove from Your Family.
    Removing a family member who is a parent or guardian also removes their ability to set parental controls. 

How to appoint parent/guardian permissions

Web browser: appoint parent/guardian

  1. Sign in to Account Management > Family Management. 
  2. Select the adult family member you want to appoint, and tick the box for Parent/Guardian.
  1. Sign in as the family manager and go to Settings > Family and Parental Controls > Family Management > Add Family Member. 
  2. Scan the QR code on your mobile device to add a parent or guardian.
  1. Sign in as the family manager and go to Settings > Parental Controls/Family Management > Family Management. 
  2. Select the adult family member you want to appoint and tick the box for Parent/Guardian.

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