8. PURCHASES AND TRANSACTIONS ON PLAYSTATION STORE
8.1. PS Store is where you can buy digital games, subscriptions, virtual currency, and other digital content. You can pay for purchases on PS Store using PSN wallet funds or an Approved Payment Method. You must be signed into your Account to complete your purchase. If you delete or close your Account, you may lose access to and use of any purchased content.
8.2. Account Linking
If a third party publishes a Product you purchase, you may need to associate or link your account for PSN to an account with that third party to use that Product. The Product may become linked to that third-party account as well as the purchasing account. If you unlink the third-party account from your account for PSN, or if your third-party account is closed or deleted, you may lose access to the Product.
8.3. All purchases and transactions on or through the PSN are solely between you and SIE Inc. By completing a transaction through your Account or allowing a transaction to take place through a Child Account, you are (i) agreeing to pay for all purchases including recurring charges for subscriptions that are not cancelled; (ii) authorizing SIE Inc. to deduct from the wallet and charge your credit card or other applicable payment instrument or payment mechanism all applicable fees due and payable for all purchases made by you or by Child Accounts; (iii) agreeing to the current prevailing terms of this Agreement, as made available at https://doc.dl.playstation.net/doc/legal/; and (iv) agreeing to any applicable Usage Terms and the terms of service associated with the particular content or services, subject to section 5 above. SIE Inc. is enrolled in the Visa Account Updater®, and MasterCard Automatic Billing Updater® programs.
8.4. If your credit card expires or the number changes, your credit card issuer will notify SIE Inc. that there has been a change, and we will automatically update your payment details to complete the transaction.
8.5. All sales are final upon the completion of your purchase, including purchase of subscriptions and other prepaid products or services. Unless otherwise stated in the then current PS Store Cancellation Policy at www.playstation.com/store-cancellation-policy or required by applicable law, purchased content or services are not refundable or transferable, and cannot be redeemed for cash or credit.
8.6. SIE Inc. reserves the right to deduct from the wallet any amount and associated fees resulting from any request by you to your credit card company or other payment processor to reverse the charges for a purchase made on or through the PSN. SIE Inc. also reserves the right to terminate the Account and all associated Child Accounts in these circumstances. In lieu of termination of your Account in such circumstances, SIE Inc. may elect to provide a mechanism by which you fund the wallet associated with your Account to prevent your Account (and any associated Child Accounts) from being terminated.
8.7. All transactions are made in the currency of your country / area of residence. Features, specifications, prices, services and content are subject to change or withdrawal at any time and SIE Inc. does not provide any refunds in the event of a price drop, a subsequent promotional pricing or changes to the product offering. Special product, prices and promotions are no longer valid once they are changed or removed. All sales are subject to the laws of the Hong Kong Special Administrative Region, People’s Republic of China.
8.8. Pre-orders and Bundles
You may have the option to order certain content in the form of bundles (such as seasons of television series) or a pre-order. You will be charged for the content at the time of the order, but some of the content may not be available until the listed release date.
8.9. Virtual Items
8.9.1. “Virtual Items” includes any virtual currency, goods, or effects such as coins, points, tokens, gold, gems, weapons, vehicles, buffs, power-ups, trophies, rewards, or badges.
8.9.2. Any attempt to obtain Virtual Items outside of the applicable game, the app, or PS Store is prohibited. Virtual Items have no value or application outside of the game or PS Store, and may not be sold, transferred or redeemed for real money or items of value. Virtual Items may be modified or removed without notice.
8.9.3. You may not make available, any cheats, technological measures, or other methods designed to enable or encourage any collection, selling, or trading of PSN content, including Virtual Items.
8.10. You can make purchases only from a designated SIE regional company which is determined by your country / area of residence. Your country / area of residence may be verified by your credit or debit card number and may be rejected if the information does not match. Please retain any transaction related communications we may send to you. Your transaction history is also available in your Account management area.
8.11. Although SIE Inc. will try to ensure that all prices are accurate, errors may occur. If we discover an error in the price of items you have ordered, we will contact you promptly. You will have the option of either reconfirming your order at the correct price or canceling it. If we are unable to contact you, your order will be cancelled and the purchase price will be refunded to your wallet.
8.12. As explained above, although all transactions are made in the currency of your country / area of residence, all purchases and transactions on or through the PSN are solely between you and SIE Inc. Your credit card issuing company may treat such transactions as overseas transactions and may charge you overseas transaction fees or other related fees. Please enquire with your credit card issuing company before using your credit card for transaction. SIE Inc. has no control over these fees and has no liability for these fees whatsoever.
8.13. Safeguarding Payment Transactions
To help protect your Account from unauthorized payment transactions, you may have the option to enable an Account setting that requires a password or other authentication methods, such as passkey, to complete payment transactions on some devices. As applicable, enable this function to prevent others who may use the same device from being able to make purchases or access your payment information. However, enabling some authentication methods may consequently disable “Require Password at Checkout” and your current 2-step verification (such as through your authenticator app or SMS), or require additional information to authorize and complete the transaction. We have no liability for any unauthorized usage of any Account, unless directly caused by or arising out of SIE Inc.’s negligence or if otherwise required by applicable law.
8.14. Inaccuracy Disclaimer
From time to time there may be information on the PS Store, and related PlayStation websites, that contain errors, inaccuracies, or omissions that relate to product descriptions, pricing, offer terms, and availability. We reserve the right to correct any such errors, inaccuracies or omissions and to change or update such information at any time without prior notice to you.
8.15. For users with Mainland China as country / area of residence
In order to comply with Applicable Laws and policies of the PRC, and the requirements of the relevant authorities to establish anti-addiction measures for minors, PSN Account users in Mainland China who, based on the results of the real-name authentication, are under 18 years of age, are not permitted to carry out purchases and transactions on or through the PSN.