You must comply with these Guidelines whenever you post about Sony Interactive Entertainment (“SIE”, “We”, “Our”, “Us”) products and services on any social media platform if: We gave you free product(s), event tickets, travel benefits, or any other benefit or if you have an ongoing relationship with Us.
Be responsible: It is your responsibility to make sure your posts comply with the relevant laws, rules and regulations. Know and follow the rules of your social media platforms. Know who your advertising regulator(s) is and follow their rules.
Be transparent: You must be transparent about your relationship with Us.
o A ‘connection’ includes when We have given you a free product, provided you a free invite to a private event, funded your travel to or provided tickets for an event, paid you anything, covered your expenses etc.
o Some platforms may offer or require that you use tools or settings that you can use to automatically identify your posts as paid ads or sponsored content. If using this kind of feature, you should do so only in conjunction with these guidelines and other disclosure best practices. Do not rely on platform tools or settings alone.
The following disclosures are not transparent:
- Vague disclosures: #sp, #partner, #collab, #ambassador, ‘thank you PlayStation’
- Hidden disclosures:
o only in a bio/page description and not in each post;
o buried at the end of a long post or among several hashtags; and/or
o a click or more away from your statements about Us (i.e., where a user must click on a link or ‘see more’ prompt to find the disclosure).
Be specific: Stick to facts about Our products, events or services and talk specifically about what you experienced as a user. Do not make general claims.
Be yourself: Provide your honest opinion.
Remember: what you write is your responsibility. Failure to abide by these Guidelines and the laws applicable to where you live and target your work will put you and your relationship with Us at risk. If you have any questions regarding these SIE Social Media Influencer Guidelines, please contact your SIE Point of Contact.
I, _________________________________ [PRINT NAME] acknowledge that I have received and read SIE’s Social Media Practitioner Guidelines and agree to comply with them.
The list of resources in this Appendix is provided for your convenience only and is not intended to be a complete list of resources rules applicable to Influencers.
The hyperlinks listed below are live as of the date listed at the top of this document. Sony Interactive Entertainment is not responsible for the reliability or continued availability of the hyperlinks, or the materials found at those hyperlinks, and is not liable for their content or use.
Federal Trade Commission - Disclosures 101 for Influencers: https://www.ftc.gov/influencers [EN]
Federal Trade Commission: FTC Endorsement Guidelines: What People Are Asking (https://www.ftc.gov/tips-advice/business-center/guidance/ftcs-endorsement-guides) [EN]
Competition Bureau - Influencer Marketing and the Competition Act: https://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/04512.html [EN], [FR]
Ad Standards - Influencer Marketing Disclosure Guidelines: https://adstandards.ca/resources/library/influencer-marketing-disclosure-guidelines/ [EN], [FR]
INDECOPI - Guía de Publicidad para Influencers : https://www.indecopi.gob.pe/documents/20182/3979412/Publicidad+Digital.pdf/186e5bc2-42c6-9a30-1d5c-dff598e82358 (SP)
Advertising Standards Authority – Influencer Marketing Key Advice Resources: https://www.asa.org.uk/influencers [EN]
Advertising Standards Authority – Influencers’ Guide to Making Clear That Ads Are Ads: https://www.asa.org.uk/resource/influencers-guide.html [EN]
De Jury voor Ethische Praktijken inzake Reclame (JEP) - Aanbevelingen inzake online influencers: https://www.jep.be/sites/default/files/rule_reccommendation/recommandations_du_conseil_de_la_publicite_influenceurs_en_ligne_fr.pdf [FR]
Autorité de Régulation Professionnelle de la Publicité (ARPP) – Digital Advertising and Marketing Communications Code: https://www.arpp.org/nous-consulter/regles/regles-de-deontologie/digital-advertising-and-marketing-communications-code/ [EN], [FR]
Istituto dell'Autodisciplina Pubblicitaria - Social Network e Content Sharing: https://www.iap.it/social-network-e-content-sharing/ [IT]
Stichting Reclame Code - Reclamecode Social Media & Influencer Marketing (RSM): https://www.reclamecode.nl/nrc/reclamecode-social-media-rsm/ [NL]
Konsument verket - Marknadsföring i sociala medier och blogger: https://www.konsumentverket.se/for-foretag/marknadsforing/marknadsforing-i-sociala-medier-och-bloggar/ [SV]
Ad Standards – Guidelines for Influencers: https://adstandards.com.au/blog/ad-standards-guidelines-influencers [EN]
Advertising Standards Authority – Guidance Note on Identification of Advertisements: https://www.asa.co.nz/codes/code-guidance-notes/guidance-note-identification-advertisements/
The Word of Mouth Japan Marketing Association – WOMJ Guidelines: https://www.womj.jp/85019.html (JA)