Updated 6 October 2017

The PlayStation 3 system will not turn on

Find out what to do if your PlayStation 3 system doesn’t turn on.

  1. Check if the PlayStation 3 system’s yellow power indicator is flashing.
  • If the power indicator on the front of the PlayStation 3 system is flashing and you are unable to turn the system on, there may be a fault with the system.
  • Contact us.
  1. Check the power supply.
  • Connect a different device to the mains power supply to ensure that the power supply is functioning correctly.
  1. Check that the AC adaptor is connected.
  • Check that the PlayStation 3 system’s AC adaptor is properly connected to the PlayStation 3 system.
  1. Check the AC adaptor for damage.
  • Make sure that there is no physical damage to the PlayStation 3 system’s AC adaptor. Do not use the AC adaptor if any part of it is frayed, cut or damaged in any way.
  1. Test the AC adaptor.
  • Connect the AC adaptor to another PlayStation 3 system or connect a different AC adaptor to your PlayStation 3 system to check that the AC adaptor is functioning correctly.
  1. Have there been any power cuts or surges in your area?
  • If you have experienced a power surge, shortage or lightning storm in your area recently, the PlayStation 3 system power supply may have been affected. 
  • Contact us.
  1. Does your PlayStation 3 system show signs of a component failure?
  • If your PlayStation 3 system’s power indicator is flashing red or alternately red and green, the system may need to be serviced. Contact us.
  • Alternatively you can try to solve your problem by accessing and using Safe Mode.
  1. Is the PlayStation 3 system adequately ventilated?
  • Ensure that the PlayStation 3 system is situated in a well-ventilated area, at least 10cm from the nearest wall, and that the system’s air vents are not blocked or obstructed.