What is 2-Step Verification (2SV)?
2-Step Verification adds an extra layer of account security. This helps protect your account because a Verification Code, which is needed to access your account, is sent to your authorised mobile phone every time you sign in.
It only takes a minute to make your account more secure by activating 2SV.
Sign-in after 2SV has been switched on
Follow these steps for signing in to any PlayStation or Sony Entertainment Network sites and your PS4 system.
If you want to sign in on another PlayStation system you’ll need a device set-up password.
How to deactivate 2SV
Managing mobile numbers
You can add up to two mobile numbers to your account and choose one to receive 2SV texts.
To add a mobile number:
To remove a mobile number:
To switch the number that you’ve authorised to receive 2SV texts deactivate 2SV and then activate it.
Error message - This email address is already associated with another Sony group service
Unfortunately, you can't sign-in to other Sony group services with 2SV. This means that if you have linked your PSN Sign-in ID (Email Address) to another Sony group service, you cannot switch on 2SV for signing into PSN. This is so we can make sure you can access all of your Sony accounts.