PlayStation Help PlayStation Help & Support


See if this helps...

How to activate an Xperia device

Simply download the application from the app store on your device and sign in using your SEN details.

Alternatively, if you already have the PlayStation Video app installed:

  1. Launch the PlayStation Video app.
  2. Go to [Options] > [Settings] > [Device Activation].
  3. Select [Activate].

Please note that PlayStation Video is only available for Xperia phones and Sony tablets, other brands do not support this service.

View full article

Need to contact us?

Live chat

Opening Hours: Mon-Fri 14:00 - 22:00 (NZST)

Call us on 09 801 1235

We're here to help you. Opening Hours: Mon-Fri 8am - 8pm / Sat 10am - 6pm (Closed Sunday)

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.