PlayStation Help PlayStation Help & Support


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How to close your PSN account

How do I close my PSN account?

To request an account closure you will need to contact us. Please have the following information to hand:

  • Sign-in ID (email address)
  • Online ID
  • Security information

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Need to contact us?

Call us on 09 801 1235

We're here to help you. Opening Hours (Mon-Fri):
13th August to 18th August: 12:00 – 20:00pm
20th August onwards: 07:00am - 20:00pm

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.