PlayStation Help PlayStation Help & Support


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How to close a SEN account

How do I close my master account?

Email us to request the account closure in writing from the email address you use as your Sign-in ID. 

If we cannot provide email support in your country, please phone us for assistance.

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Need to contact us?

Call us on 09 801 1235

We're here to help you. Opening Hours: Mon-Fri 9am - 10pm / Sat 12pm - 8pm (Closed Sunday)

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.