Here are some initial steps that can improve the Remote Play experience:
PlayStation 4 System
Close Remote Play app by selecting Close button, then restart.
Reboot the computer, then start the Remote Play app.
In Control Panel, click [Programs and Features], and then uninstall [PS4 Remote Play].
Drag [PS4 Remote Play] from the Applications folder to the Trash. Then choose Finder > [Empty Trash].
|Error Code in PS4 Remote Play Application||Suggestion|
|88001100, 88001101, 88001102, 88001103, 88001200||See General Troubleshooting at the top of this article.|
|88010D02, 88010C28, 88019C02, 88019C03, 88010C1B, 88010C27, 8801E1DD, 88010C1C, 88010C1E, 88010C34, 88010C36, 8801E1E2 88010D03, 8801E1E1, 88010708, 88010709||The network may be temporarily unavailable. Check your network connection and retry. If the error keeps occurring, check the PSN service status; https://status.playstation.com/
|88010C26, 88010C2F||Make sure you are signed into the PSN on both your PS4 and computer.|
|88019B03, 88019B08 88019B10, 88019B11, 88019B12, 88019B13, 88019B14, 88019C00, 88010006, 8801000A, 8801000C||Sign out from PSN on both your PS4 and computer, then sign-in back again.|
|88010E0F||The anti-virus software on your computer may be blocking the PS4 from communicating with your computer. Try disabling the firewall settings on your antivirus software, or adding Remote Play application to the firewall program exceptions. For details, refer to the instructions provided by the anti-virus software.|