PlayStation Help PlayStation Help & Support

 
 

See if this helps...

SIXAXIS wireless controller troubleshooting

Attempt to reset the SIXAXIS wireless controller

The Wireless Controller has a small reset button located on the back near the [L2] button. The controller can be reset to default settings quite easily by clicking this button using a small, unfolded paper-clip or something similar (the button is inside a small hole). After resetting the Wireless Controller, re-pair the controller with the PlayStation 3 system by connecting the USB cable to the controller and the system and pressing the PS button.

 

View full article

Need to contact us?

Live chat

Opening Hours: Mon-Fri 14:00 - 22:00

Call us on 09 801 1235

We're here to help you. Opening Hours (Mon-Fri):
13th August to 18th August: 12:00 – 20:00pm
20th August onwards: 07:00am - 20:00pm

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.