Change or recover your sign-in ID (email address) on PlayStation™Network (PSN).
You're signed out from all devices when you change your sign-in ID (email address). When you change your email address you receive an email to your old email address showing your new sign-in ID (email address).
Go to Settings > Users and Accounts > Account.
Select Sign-in ID (email address). Enter your new email address and click Save. You may need to re-enter your password.
You receive an email to your new email address asking you to verify your new sign-in ID. Click the Verify Now button in this email. You also receive an email to your old email address detailing the change.
Each account has a unique sign-in ID, which corresponds to a valid email address used to sign in to PSN. Email is the primary mode of communication between PlayStation and players, and is used to:
It is recommended that you use an up-to-date and accessible email address.
If you can't access your sign-in ID (email address), contact us with the button at the bottom of this page.
Contact our support specialists