PlayStation Help PlayStation Help & Support


See if this helps...

Using game cards on PlayStation Vita

What can I do if my game card isn’t being recognised?

If your PlayStation Vita can't see that you've inserted a PlayStation Vita game card, try turning the system off by pressing and holding the power button for two seconds and then tapping "Power Off".  Remove the Game Card and make sure that it has been inserted correctly before re-inserting it and turning on the system.

If you are still experiencing issues, it's possible that the game card is faulty, so if you can, try starting a different game card on your system.  If you're having the same problem with more than one game card, your PlayStation Vita might not be working properly. Help and support for your PlayStation products.

View full article

Need to contact us?

Call us on 1800-103-7799

We're here to help you. Opening Hours: Mon-Sun 09:00 - 19:30

Depending on your query, we will need to ask for either your PSN account details or console serial number. Please have these handy when you call.